Negotiation is certainly about issues, but it is also about feelings and personal relationships. Trust, credibility, good feelings, and friendship, or alternatively, anger, hostility and distrust, are not negotiated per se. However, the relationship that is established, for better or for worse, surrounds and profoundly impacts the outcome of the negotiation. One must constantly work at managing relationships during the negotiation. It is possible to be hard-nosed and tough, and still establish a good relationship with high levels of credibility. The key is to separate the conflict elements, which are business-driven, from positive personal elements, which relate to you and the other party as people.
Don't forget that the negotiating process can, for many people, be one of the most stressful aspects of a relationship. What occurs during the negotiating process may well have a major impact on the long-term relationship that you are establishing. Therefore, it is important always to look ahead and focus not only on the current negotiation but also on your future interactions as well.
A Master Negotiator
Michael Schatzki is a master negotiator whose high energy,
content-packed Negotiation Dynamics® keynotes, breakout
sessions and seminars draw rave reviews.
Memorable and Entertaining
His Negotiation Dynamics® system offers participants a
powerful set of tools that will give them a critical edge in
organizing and structuring all of their negotiations. His stories,
anecdotes and sense of humor bring to life his powerful
Negotiation Dynamics® system.
Fully Customized
Mike does his homework. He customizes every program, from a 45 minute keynote to a
two day seminar. He learns about your business or industry and tailors the program to
precisely fit the needs of his listeners. The result is that audiences take away ideas,
concepts and approaches that they can use immediately to negotiate the best possible
agreements.
It Works
More than 75% of Mike's programs are for satisfied repeat customers who find him to be
a dynamic, entertaining speaker and trainer. The Negotiation Dynamics® system really
works!
Phone us at:
(888) 766-3530
Fax us at:
(908) 766-5125
E-mail us at:
MikeSchatzki@NegotiationDynamics.com
Visit our Web site:
www.NegotiationDynamics.com
Write us at:
Negotiation Dynamics
79 Page Hill Road
Far Hills, NJ 07931
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