People are constantly signaling in a negotiation and it is very
important to watch for signals as the negotiation proceeds.
Sometimes signals are overt and quite clear, but often they are
subtle and easy to miss.
Signals come in three varieties. First there are those that people
intend to send and that are true. People send signals instead of
saying things outright in order to convey information while
preserving some degree of deniability.
Second, there are signals that people intend to send that are false.
These signals are hints that are designed to mislead you and direct
you away from the other party's true goals or LAS.
Third, there are signals that people unintentionally let slip out that
can provide critical information on what they want or will accept.
These unintended signals can be very valuable, provided that you
can distinguish them from the misleading ones.
copyright 1997 - Michael Schatzki
A Master Negotiator
Michael Schatzki is a master negotiator whose high energy,
content-packed Negotiation Dynamics® keynotes, breakout
sessions and seminars draw rave reviews.
Memorable and Entertaining
His Negotiation Dynamics® system offers participants a
powerful set of tools that will give them a critical edge in
organizing and structuring all of their negotiations. His stories,
anecdotes and sense of humor bring to life his powerful
Negotiation Dynamics® system.
Fully Customized
Mike does his homework. He customizes every program, from a 45 minute keynote to a
two day seminar. He learns about your business or industry and tailors the program to
precisely fit the needs of his listeners. The result is that audiences take away ideas,
concepts and approaches that they can use immediately to negotiate the best possible
agreements.
It Works
More than 75% of Mike's programs are for satisfied repeat customers who find him to be
a dynamic, entertaining speaker and trainer. The Negotiation Dynamics® system really
works!
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Far Hills, NJ 07931