GOOD attitude
Early on,
ROCKINGHAM*JUTKINS*marketing developed a unique list of ideas
for doing business.
Ideas on
working with people and business around the
world.
Here they
are ... use them in any way that fits your business.
Idea #1. Listen.
Listen to
the client. Listen to the customer. The client knows
their business. The customer knows what fits their needs.
Listen and get the message.
Idea #2. Be responsive.
Listen...and then do something. Quickly. Positively.
Boldly.
Idea #3. Provide continuity.
Get the
team together. Get the ideas and recommendations and
suggestions together. And share them.
Idea #4. Concentrate.
Study.
Think. Focus. Have direction. Know what you are doing.
Always be prepared.
Idea #5. Understand success.
The client
makes the sales. All you do is help. The client gets the
rewards. That IS success!
Idea #6. Work with people!
Sure, know
everyone you need to know. And then understand the grass
roots of business is where its' at. The people in the
trenches are important, too.
Idea #7. Be sensitive.
Talk
"Two-Gether" with the client and customer. It
takes two to communicate -- make sure you are on a
communicating level.
Idea #8. Charge fair fares.
Fees.
Charge what is fair. Charge enough -- yet, not too much.
Give value for your fare.
Idea #9. Reciprocate.
Buy and use
your clients' products and services.
Idea #10. Present good ideas.
Know
creative thinking is getting bottom line profitable
results. Create good ideas -- be prepared to defend them.
But be prepared to back off when the client says
"No, thank-you."
Idea #11. Relate.
Every day
work toward building a better relationship between you
and your client, your customer.
Idea #12. Remember people make
things happen.
Phone and
fax and e-mail and overnight delivery are all fine. As
long as personal interaction, face-2-face also happens.
Get the right people with the right people at the right
time and the right things will happen.
Idea #13. Be a good steward.
Every day.
Watch the money. Yours. Theirs. Be prepared fiscally for
the inevitable ups and downs.
Idea #14. Let your clients and
customers know you care.
Reach out
and touch. Hold their hand. Be their teddy bear. Be their
security blanket. Demonstrate love.
Idea #15. Think always like a
winner.
And, be
realistic. Know some things cannot be solved by even
outstanding marketing. Promise only what you know you can
deliver -- and then deliver it!
Idea #16. Work
"Two-Gether".
Know the
most important thing is for all people and all things to
work "Two-Gether". To work for efficient,
effective results. And to create satisfaction. For the
client ... for the customer.
These are the principles that work for
ROCKINGHAM*JUTKINS*marketing. If you feel they'll work
for you, we invite your call, your fax, your e-mail.
Ray Jutkins
International Professional Speaker
Marketing Consultant
Well known for his ...
"Spend a Day with Ray" seminars
Telephone: +1+928+785-9400
Facsimile: +1+810+815-2520
E-Mail: Ray@RayJutkins.com
Website: http://rayjutkins.com
Snail-Mail:
ROCKINGHAM*JUTKINS*marketing
Rockingham Ranch
Roll, Arizona 85347-7066 U.S.A.
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